Terms & Conditions. Clear, Transparent & Fair.

These Terms & Conditions ("Terms") constitute a legally binding agreement entered into between you (either personally or on behalf of an entity, "you" or "Customer") and Automataiz Technologies ("Automataiz," "we," "us," or "our"), governing your access to and utilization of the Automataiz website, AI Business Operating System platform, mobile portals, APIs, and digital workforce agents (collectively, the "Services").

By accessing the Platform, creating an account, or purchasing a subscription, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms and our companion Privacy Policy. If you do not agree with all of these Terms, you are prohibited from using the Services and must discontinue use immediately.

The Automataiz platform is strictly a commercial, enterprise B2B Business Operating System. To access or use the Services:

• You must be at least 18 years of age (or the legal age of majority in your jurisdiction) and possess full legal capacity to enter into binding agreements.
• If you are accepting these Terms on behalf of a company, partnership, or legal entity, you represent and warrant that you possess full corporate authority to bind that organization to these Terms.
• Your use of the Services must not violate any applicable local, national, or international laws, trade sanctions, or regulatory frameworks.

To access our operating engines, you must register for an official Automataiz organization account. You agree to provide accurate, current, and complete corporate registration details and maintain the security of your authentication credentials.

You must immediately notify our Security Team at privacy@automataiz.com upon discovering any unauthorized account breach or compromised API credential.

Automataiz offers subscription plans (Standard Business OS, Trainers & Coaches OS, and Enterprise Custom tiers) billed on either a monthly or annual recurring cycle.

Automataiz may make trial access available to evaluate our operating system. Free trials are provided solely for non-production evaluation purposes and are limited to one trial per organization.

If a trial requires billing details, it will automatically convert to the selected paid subscription upon expiration unless cancelled prior to the conclusion of the trial period.

You agree to utilize Automataiz strictly in accordance with ethical business standards and applicable telecommunications regulations. You shall NOT:

You retain 100% intellectual property ownership over all customer lists, lead profiles, uploaded documents, video courses, SOPs, and proprietary data uploaded to the Platform.

You grant Automataiz a limited, non-exclusive, worldwide license strictly to host, transmit, and process your data as required to deliver the Services and execute your configured workflows. As outlined in our Privacy Policy, your proprietary content is never used to train public third-party AI models.

The Automataiz name, logo, AI Chip brand assets, software codebase, visual designs, UI components, documentation, and underlying algorithms are the exclusive intellectual property of Automataiz Technologies.

Except as explicitly granted under an active subscription or authorized White-Label Reseller agreement, you may not copy, modify, distribute, or create derivative works from the Platform.

Automataiz supports seamless integrations with third-party providers (including Meta, WhatsApp, OpenAI, Anthropic, Google, Razorpay, and Stripe).

Your utilization of third-party services is governed by their respective terms of service and privacy policies. Automataiz is not responsible for outages, policy changes, or account restrictions imposed by external third-party platforms.

We target a 99.9% platform availability SLA across core engines. However, temporary downtime may occur for planned infrastructure maintenance, security patching, or unexpected telecom carrier disruptions.

We provide advance notification for scheduled maintenance windows whenever commercially practicable. Features identified as "Beta" or "Experimental" are provided for testing purposes and may undergo continuous refinement.

Automataiz enforces AES-256 encryption at rest, TLS 1.3 in transit, and continuous security monitoring.

Security is a shared responsibility: Customers must enforce strong passwords, mandate Multi-Factor Authentication (MFA) across staff accounts, and promptly revoke credentials when employees depart the organization.

You may cancel your subscription at any time via your workspace billing portal. Cancellation will take effect at the conclusion of your current prepaid billing cycle.

We reserve the right to suspend or terminate accounts that engage in egregious terms violations (such as mass messaging spam, fraud, or intentional platform disruption). Customers have a 30-day window following cancellation to export their CRM records and data.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. AUTOMATAIZ DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

In no event shall Automataiz, its founder, officers, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, data, or business goodwill) arising from your use of the Services.

Our aggregate liability for all claims arising out of or related to these Terms shall not exceed the total fees paid by you to Automataiz in the twelve (12) months preceding the event giving rise to liability.

You agree to defend, indemnify, and hold harmless Automataiz and its affiliates against any third-party claims, liabilities, damages, or costs (including legal fees) arising from your violation of these Terms, unauthorized messaging campaigns, or infringement of third-party rights.

These Terms shall be governed by and construed in accordance with the laws of India. Any legal action, suit, or proceeding arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bhubaneswar, Odisha, India.

We may amend these Terms periodically. For material modifications, we will provide a minimum of 30 days advance notice via email and an in-app administrative dashboard banner. Continued use of the Services following the effective date constitutes full acceptance of the revised Terms.